withers & co
0 items View Cart

Terms & Conditions

Quotes:
All prices are excluding GST and any freight,unless stated.
Freight when be added to the final invoice if and when required.
Locally procured quotes are valid for 30 days (weekends included)
Internationally procured quotes are valid for 7 days (weekends includes)

Orders:
An order will be processed once we have acceptance. Acceptance can be made by hitting accept at the bottom of our quotes or simply by email confirming us to go ahead. 
Once an order is processed a visual proof will follow. No production commences until you email us back saying you approve the proof and are happy to proceed to production. 
On offshore orders a pre-production sample may be made and images sent through of these to approve. We can also freight these over at your cost, unless we have already covered this in the quoting process. 
As soon as the visual proof or pre-production sample is confirmed the order cannot be cancelled and if anything about the order is incorrect - be it the colour, branding, placement etc. but it is what was approved on the proof then this is your responsibility and not ours. 

Payment Terms

Local Order - Our payment terms are 7 days following invoice unless previous arrangements. Local freight (as and when required) is additional.
International Order - A 50% deposit is required once artwork or sample is approved, balance on delivery. Local freight (as and when required) is additional.

"Favour":

If you are on this page it is a fair bet that Matt or Janelle has said they can do you a favour and try and make an order or promotion happen that is outside the normal realms. What we mean by that is you require a delivery time that is faster than what our factory has quoted us, could be a special price or any number of other aspects of a job that 99% of the time we would not do.

Our deal is that by doing you a favour – there are no come back-sises (technical term-ha). That means if for whatever reason we don't manage to pull the miracle delivery date off, or the print is slightly out, the PMS Colour isn’t an exact match or anything that is a possible issue with the end result - this is not on us.
The deal is we will go for it and will do whatever we can in our control to try and make it happen, but the risk is on you.

Social Media:

Social media is a big part of our marketing strategy, so from time to time we might share projects that we are proud of, or are a bit different to the rest. We won’t share any of your work before you have used it, had your launch or your activation has taken place. When posting we will always try to tag you in the post and start a conversation.

If you would prefer your work is not shared on our social pages, just let us know.



 
Privacy Statement
-----
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you contact us from our website , as part of the contact us or request a quote, we collect the personal information you give us such as your name, address and email address.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: From contacting us with your details via the website or through other email discussions we may send you emails about our new products and other updates. There is an unsubscribe link on these if you wish to opt out. 
SECTION 2 - CONSENT
How do we get your consent?
When you provide us with personal information to complete a contact us or request a quote form we imply that you consent to our collecting it and using it for that reason and for marketing purposes.
How do I withdraw my consent?
If you want to withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at matt@withersandco.nz or mailing us at:
Withers & Co.
50 Woodard Terrace Somerfield Christchurch Canterbury NZ 8024
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Links
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 5 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
SECTION 6 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 7 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our business is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact matt@withersandco.nz or by mail at
Withers & Co.
50 Woodard Terrace Somerfield Christchurch Canterbury NZ 8024

 

Search